Shipping Policy
Shipping Times
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Processing Time: Orders are processed within 1 business day (excluding weekends and holidays) after receiving your payment verification.
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Shipping Time: Once processed, orders typically take between 8-10 business days to arrive depending on the destination. However, shipping times may vary due to factors beyond our control, such as customs clearance or peak holiday periods.
Shipping Rates & Methods
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Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
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Shipping Methods: We offer various shipping methods to ensure flexibility and meet your delivery needs. Available options will be displayed at checkout.
Order Tracking
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Tracking Information: Upon shipment, customers will receive a tracking number to monitor the status of their order.
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Tracking Updates: Kindly note that it may take 1 day for tracking information to become available after your order has been processed.
International Shipping
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International Orders: For international orders, additional fees such as customs duties or taxes may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs.
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Shipping Restrictions: Please note that certain items may not be eligible for international shipping due to legal or logistical restrictions.
Returns & Exchanges
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Return Address: In case of returns, please contact our customer service team atsupport@thmodernmaven.com for instructions and the return address.
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Return Conditions: Products must be returned in their original packaging and condition within 30 days of delivery for a refund or exchange.
Contact Information
For any further inquiries or information regarding shipping, please contact our customer service team at support@thmodernmaven.com.