Refund Policy
Eligibility for Refund
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Refundable Items: We offer refunds for products returned within 30 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
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Non-Refundable Items: Certain items are non-refundable, such as gift cards or downloadable software products.
Refund Process
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Refund Procedure: To initiate a return for a refund, please contact our customer service team at support@thmodernmaven.com to receive authorization and further instructions.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part.
Refund Timeframe
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Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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Refund Period: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 business days.
Contact Information
For any further inquiries or information regarding our Refund Policy, please contact us at support@thmodernmaven.com.